Tool Lending Program

The heart of the ToolBank is our tool lending program. Qualifying partner organizations have year-round access to our inventory of tools and equipment for a nominal fee. ToolBank tools are only available to organizations whose work benefits our shared community. Examples of the types of organizations we empower are:

    • Nonprofit/Charitable/Tax exempt organizations
    • Schools and PTAs/PTOs
    • Neighborhood associations
    • Faith-based groups
    • Civic organizations
    • Government agencies

ToolBank tools are inexpensive, convenient, and fully functional, maximizing our partners’ financial and human resources by empowering them to increase community engagement and achieve their most ambitious community goals.

 How It Works

    • Become a ToolBank Member Agency: First time borrowers must complete our brief online membership application before they can borrow tools. There is no membership fee. This process captures documentation of their not-for-profit status and creates a user account in our online tool ordering system.
    • Submit a Tool Order: Agency logs in to their ToolBank account and submits a tool order online.
    • Pick Up Tools: Agency picks up their tool order at the ToolBank at their scheduled pickup time. ToolBank staff and volunteers have already prepared the order in advance and help the agency load tools and equipment into their vehicle. ToolBank staff provides agency with usage and care guidelines and an itemized receipt.
    • Return Tools: After the completion of the project, the agency returns borrowed tools at the scheduled return time. ToolBank staff and volunteers assist agency in unloading tools and check tools back into inventory.

Note: To enjoy the privilege of the ToolBank, member agencies must be in good standing at all times. Good standing means: all costs are paid up-to-date; all appointment times are met within reason; and all tools are returned via appointment by their due date. Any violation of these policies puts a member agency at risk of suspension. Every communication between the ToolBank and a member agency is tracked. In the case of suspension, member agencies will have a record of communications and reasons available upon request.

Fee Structure
Agencies are required to pay a tool handling fee to borrow ToolBank tools and equipment.

Tool Handling Fee = 3% of the retail value of each tool borrowed x # of weeks borrowed

For example, an agency borrows 30 rakes for 1 week. Rakes are valued in our tool ordering system at $15.13 each. The tool handling fee for 1 rake is $0.4539 per week. The total tool handling fee is $13.62 for 30 rakes.

$13.62 = 15.13 x 0.03 x 30 x 1

In addition to tool handling fees, agencies may also incur late fees, replacement fees or cleaning fees – all of which are easily avoidable. To learn more about our fees and other policies specific to our tool lending program, check out our Tools & Fees page.